Below is a list of external links containing USA consumer rights

The National Consumer Law Center is the nation's consumer law expert, helping consumers, their advocates, and public policy makers to use powerful and complex consumer laws to assure justice for vulnerable, low income Americans.

Consumer Rights laws in America

consumer rights federation

Consumer rights guide

Consumer watchdog

http://www.consumerworld.org/pages/agencies.htm

How to deal with a problem with goods

If you have a problem with consumer goods, you will have to approach the trader who sold you the goods to try and sort matters out. Most traders are willing to deal with complaints and will try to find a satisfactory solution. However, negotiations do sometimes break down, and whether you can then achieve the outcome that you want may depend on the rights the law gives you.

What are your legal rights when you buy goods

When you buy goods (including goods supplied as part of a service), the law gives you certain rights as a consumer. The law says that the goods must:-

• be of satisfactory quality. This means that the goods should be of the quality that a reasonable person would expect given the description, price and any other relevant circumstances. You can take into account the appearance and finish of the goods, and whether there are any defects (including minor ones). You can also take into account whether publicized information about specific features of the goods is accurate, and whether the goods are safe when used properly
• be fit for the purpose. This means that you must be able to use them for the purposes that you would normally expect from this type of product

• match their description. This means that if there is a verbal or written description of the goods, it must be accurate. And if you choose goods after seeing a sample, your goods must match the sample.

It is a criminal offence for a trader to put a false description on goods.

As a consumer, you have the right to return the goods and get your money back if they are not of satisfactory quality, are not fit for their purpose, or do not match their description. However, you only have this right for a short time after you bought the goods. Alternatively, you may have the right to compensation. You may have the right to ask the trader to repair or replace the goods, to get some of your money back, or to cancel the contract you made when you bought the goods. If the trader offers you a credit note, you do not have to accept it

Official Trading Standards Consumer Rights

Consumer rights and services

consumer rights topics

BBC Watchdog consumer rights

Directgov - widest range of consumer rights government information and services online